Terms and Conditions
Last Updated: April 15, 2026
Agreement to Terms
These Terms and Conditions constitute a legally binding agreement made between you and NES Plumbing, Heating & Cooling (“we,” “us,” or “our”), concerning your access to and use of our website and services. By accessing the site or utilizing our services, you agree to be bound by these terms.
Service Appointments and Cancellations
NES Plumbing, Heating & Cooling provides plumbing and HVAC services. Appointments scheduled through the site or via phone are subject to technician availability. If you need to cancel or reschedule a service appointment, please contact us at least 24 hours in advance.
SMS Text Messaging Terms
By providing your mobile phone number to NES Plumbing, Heating & Cooling, you consent to receive SMS text messages from our business. The types of messages being sent may include messages about your request, appointment confirmations, service updates, and promotional or marketing offers.
- Message Frequency: Message frequency may vary.
- Rates: Message and data rates may apply.
- Customer Care: If you need help with your messaging services, please reply HELP for assistance. You can also reach our customer care team using the contact information provided below.
- Opt-Out Instructions: If you no longer wish to receive text messages from us, simply reply STOP to unsubscribe and no further messages will be sent.
Payment Terms
Payment for services rendered is due upon completion of the work, unless otherwise agreed upon in writing. Estimates provided over the phone or online are non-binding and subject to change based on an on-site inspection by our technicians.
Limitation of Liability
In no event will we be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from your use of the site or our services.
Contact Us
If you have any questions, concerns, or require customer care assistance, please contact us at:
NES Plumbing, Heating & Cooling
78 N Washington Street
Oxford, MI 48371
Phone: (248) 800-4144